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Have a question or need help? We're here to assist you. Get in touch with our friendly support team.
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Common Questions
Quick answers to frequently asked questions
How quickly do you respond to inquiries?
We aim to respond to all emails within 24 hours during business days. Phone calls are answered immediately during business hours.
What's the best way to contact you?
For general inquiries, email works best. For urgent matters or immediate assistance, please call us during business hours.
Do you offer support outside business hours?
While our phone support is available Monday-Friday 9AM-6PM, you can email us anytime and we'll respond as soon as possible.
Office Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
All times are in West Africa Time (WAT)